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1 – 10 of 175
Article
Publication date: 7 March 2023

Atanu Kumar Nath, Parmita Saha and Xiang Ying Mei

Though many conceptual and empirical studies have been conducted on the servicescape, limited research has focused on how the COVID-19 pandemic has reshaped factors influencing…

Abstract

Purpose

Though many conceptual and empirical studies have been conducted on the servicescape, limited research has focused on how the COVID-19 pandemic has reshaped factors influencing the servicescape. This paper aims to propose an extension of Bitner’s original conceptualization, including pandemic-induced physical and social constraints on servicescape in the form of crowding, consumer risk perception during the crisis and their impact on consumers' and employees’ behavioral changes in retail and hospitality sectors.

Design/methodology/approach

This paper critically reviewed the past and emerging servicescape and risk literature. It then examines and delineates the concepts of crowding, density and associated risk perceptions to offer an extended servicescape framework. Alongside, scales were proposed to measure the constructs and guidelines given to conduct future empirical studies.

Findings

This paper discussed the major impact on servicescape during a pandemic situation, to what extent risk is perceived during consumption and the impact of crowding and store density on employee and customer behavioral responses.

Research limitations/implications

This paper principally contributes by explicitly including specific risk dimensions and crowding and proposes the scales to measure consumers’ understanding of pandemic-induced perceptions of risk, crowding and density within servicescapes for further empirical testing. Alongside this, the identification and concretization of different types of perceived risks under COVID-19 provide critical and useful marketing implications.

Originality/value

This study identifies relevant risk dimensions, proposes crowding as an independent construct apart from servicescape physicality and proposes relevant measures for empirical verification.

Details

Consumer Behavior in Tourism and Hospitality, vol. 18 no. 3
Type: Research Article
ISSN: 2752-6666

Keywords

Article
Publication date: 22 March 2019

Xiang Ying Mei, Endre Aas and Magnhild Medgard

The purpose of this paper is to explore teachers’ use of digital learning tools for teaching in higher education. Moreover, it investigates how the use of digital tools affects…

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Abstract

Purpose

The purpose of this paper is to explore teachers’ use of digital learning tools for teaching in higher education. Moreover, it investigates how the use of digital tools affects educational practices and how teachers experience the culture of sharing among colleagues and within the organisation.

Design/methodology/approach

A qualitative methodology was chosen, and semi-structured interviews were conducted with teachers at a higher education institution in Norway. The study uses the TPACK-framework, which illustrates the relationship between technology, professional content knowledge and pedagogical approaches as its theoretical foundation.

Findings

The findings conclude that teachers are concerned with the convergence of how technology and digital learning tools can support educational processes by engaging and involving the students. The findings further indicate that they are committed to using digital tools to motivate, engage and facilitate student-based education, which in turn leads to more reflection on teachers’ own teaching practices. Based on the theory of Professional Learning Communities, the respondents agree that sharing is a basic prerequisite for a learning organisation. They experience, however, that sharing between colleagues is easier in formal forums than at informal settings.

Originality/value

The rapid development of technology suggests that many sectors including the education sector must adapt to the new changes in their teaching practices. Nevertheless, many teachers merely use the basic form of digital learning tools to distribute the teaching materials, as such tools are less utilised to support students’ learning process (Fossland, 2015). The research indicates that digital learning tools have positive effect on teaching practices and that they can function as tools to improve the teachers’ own teaching practices. Positive teaching practices should also be shared in a learning organisation to improve teaching practices on an organisational level. Hence, sharing at a professional level can impact learning and the organisational culture in academic institutions.

Details

Journal of Applied Research in Higher Education, vol. 11 no. 3
Type: Research Article
ISSN: 2050-7003

Keywords

Book part
Publication date: 25 January 2022

Xiang Ying Mei

Many destinations are keen to be a part of the increasing and lucrative luxury tourism market. Before targeting luxury tourists in the marketing efforts, is it essential to…

Abstract

Many destinations are keen to be a part of the increasing and lucrative luxury tourism market. Before targeting luxury tourists in the marketing efforts, is it essential to understand the meaning of ‘luxury’ and what is considered exclusive? As an emerging luxury destination, Norway certainly offers many attributes that can satisfy the needs of luxury tourists. Marketing luxury provides, nevertheless, challenges for Norway as its main attraction is nature, which is fundamentally free and accessible to anyone. Thus, it is necessary to tailor-make unique nature experiences with luxurious products, resulting in exclusivity and once-in-a-lifetime experiences beyond the masses. Luxury tourists have also been advocated as more sustainable than mass tourists as addition to the issue of carrying capacity; many are also concerned with responsible tourism. Specialist travel agents play an important role in the marketing process as they have first-hand knowledge of luxury tourists as well as acting as guardians of information communicated in marketing. In addition to mainland Norway, the Svalbard islands in the Arctic region may be considered as truly unique and exclusive destinations. While sustainable development is a major concern in Norwegian tourism in general, it is even more vital in the Arctic regions. Therefore, marketing needs to provide a balanced picture of the attractions and attributes in order to become a luxury destination that is sustainable in the long run.

Details

The Emerald Handbook of Luxury Management for Hospitality and Tourism
Type: Book
ISBN: 978-1-83982-901-7

Keywords

Article
Publication date: 31 August 2012

MeiYing Wu, Yung‐Chien Weng and I‐Chiao Huang

The purpose of this paper is to use high‐tech companies in Taiwan as research subjects to verify the fit of the commitment‐trust theory and explore the supply chain relationships…

3541

Abstract

Purpose

The purpose of this paper is to use high‐tech companies in Taiwan as research subjects to verify the fit of the commitment‐trust theory and explore the supply chain relationships among research variables.

Design/methodology/approach

The key mediating variables model (KMV) proposed by Morgan and Hunt is applied to construct the research structure, hypotheses, and questionnaire. The research hypotheses are validated through structural equation modelling and confirmatory factor analysis.

Findings

Research results show that for two parties of an exchange relationship, higher levels of trust can lead to better interactions and trust is an important factor affecting their supply chain partnerships. It helps increase interests of both parties, facilitate constant co‐operation and communication, and reduce uncertainties. Higher levels of commitment can also help increase value benefits, reduce a partner's propensity to leave, and enhance supply chain co‐operation efficiency.

Originality/value

Empirical results indicate that relationship marketing is a strategy that promotes trust and commitment of partners in high‐tech industries. While information sharing and communication can increase partners' intention of long‐term co‐operation, functional conflicts can facilitate positive interactions and reduce uncertainties. Through relationship marketing, high‐tech companies can create win‐win strategic alliances to develop their competitive advantages in the market.

Article
Publication date: 9 November 2012

Chien‐Yuan Chen, Kun‐Huang Yu and MeiYing Chen

The aim of this project is to modify and test the executive model of professional teacher training of disaster prevention education.

1905

Abstract

Purpose

The aim of this project is to modify and test the executive model of professional teacher training of disaster prevention education.

Design/methodology/approach

A three‐level teacher‐training program for disaster prevention education and training curricula is designed for campus disaster mitigation. The designed disaster prevention education in schools focus on the awareness of disasters, attitude toward prevention, preparation beforehand, appropriate countermeasures, scheduled drills, establishment of community‐based prevention units, participation, training programs for teachers, safety warning signs for public buildings, and research on disaster prevention.

Findings

The accomplishment of the project includes: the design of a systematic license procedure for disaster prevention for the leading‐level, county‐level, and campus‐level; the design of a systematic curricula for teacher training of disaster prevention and training campus‐level teachers; and the evaluation of the efficiency and performance of the teacher‐training program for disaster prevention education.

Originality/value

A three‐level teacher‐training program for disaster prevention education and training curricula is designed. Statistics analysis of training and learning efficiency evaluation by trainee shows that the designed courses are efficient and practical. The project cultured 310 campus‐level disaster prevention teachers and more than 1,000 licensed teachers trained that follow the training program in Taiwan.

Details

Disaster Prevention and Management: An International Journal, vol. 21 no. 5
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 29 July 2014

Xiaohua Yang, Chongli Di, Ying Mei, Yu-Qi Li and Jian-Qiang Li

The purpose of this paper is to reduce the computational burden and improve the precision of the parameter optimization in the convection-diffusion equation, a new algorithm, the…

Abstract

Purpose

The purpose of this paper is to reduce the computational burden and improve the precision of the parameter optimization in the convection-diffusion equation, a new algorithm, the refined gray-encoded evolution algorithm (RGEA), is proposed.

Design/methodology/approach

In the new algorithm, the differential evolution algorithm (DEA) is introduced to refine the solutions and to improve the search efficiency in the evolution process; the rapid cycle operation is also introduced to accelerate the convergence rate. The authors apply this algorithm to parameter optimization in convection-diffusion equations.

Findings

Two cases for parameter optimization in convection-diffusion equations are studied by using the new algorithm. The results indicate that the sum of absolute errors by the RGEA decreases from 74.14 to 99.29 percent and from 99.32 to 99.98 percent, respectively, compared to those by the gray-encoded genetic algorithm (GGA) and the DEA. And the RGEA has a faster convergent speed than does the GGA or DEA.

Research limitations/implications

A more complete convergence analysis of the method is under investigation. The authors will also explore the possibility of adapting the method to identify the initial condition and boundary condition in high-dimension convection-diffusion equations.

Practical implications

This paper will have an important impact on the applications of the parameter optimization in the field of environmental flow analysis.

Social implications

This paper will have an important significance for a sustainable social development.

Originality/value

The authors establish a new RGEA algorithm for parameter optimization in solving convection-diffusion equations. The application results make a valuable contribution to the parameter optimization in the field of environmental flow analysis.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 24 no. 6
Type: Research Article
ISSN: 0961-5539

Keywords

Book part
Publication date: 17 June 2019

Martin N. Ndlela, Åse Storhaug Hole, Victoria Konovalenko Slettli, Hanne Haave, Xiang Ying Mei, Daniella Lundesgaard, Inge Hermanrud, Kjell Staffas and Kamran Namdar

The need for developing new entrepreneurial ways of thinking and acting has been in the agenda for the Organisation for Economic Co-operation and Development and the European…

Abstract

The need for developing new entrepreneurial ways of thinking and acting has been in the agenda for the Organisation for Economic Co-operation and Development and the European Union countries. In line with their agenda, the Nordic Council of Ministers has been preoccupied with the development of entrepreneurial mindsets among the adult population. Seeking to meet the urgent need for developing entrepreneurial thinking, the Nordic Network for Adult Learning, together with the Nordic Council of Ministers, has elaborated and tested a Scandinavian model for stimulating entrepreneurial mindsets through the transformative learning circles. Based on the study of the TLC pilot project, this chapter explores the process of facilitation of entrepreneurial learning. The literature on entrepreneurial learning and education emphasises on the importance of facilitation; however, this issue is yet to be addressed in-depth. This chapter seeks to fill in this gap and contribute to our understanding of the role that facilitators play in the entrepreneurial and transformative learning processes. Drawing on the social constructionist approach to learning, this chapter discusses how facilitators and learners (entrepreneurs) become co-creators of knowledge and learning experiences.

Details

Creating Entrepreneurial Space: Talking Through Multi-Voices, Reflections on Emerging Debates
Type: Book
ISBN: 978-1-78769-577-1

Keywords

Article
Publication date: 30 November 2012

Abbas Riazi, Mei Ying Boon, Catherine Bridge and Stephen J. Dain

The purpose of this paper is to provide an evidence‐base for home modification guidelines for people with visual impairment due to age‐related macular degeneration (AMD), from the…

Abstract

Purpose

The purpose of this paper is to provide an evidence‐base for home modification guidelines for people with visual impairment due to age‐related macular degeneration (AMD), from the perspective of people with AMD, by exploring the home modifications they find useful and would recommend to other people with visual impairment due to AMD as being effective.

Design/methodology/approach

People with impairments may not be aware of their own coping with inability strategies until they are asked to express their strategies. A qualitative approach using semi‐structured individual interviews was used to elicit the perspectives of people with AMD with regards to their preferred home modification interventions. Interviews were recorded and then transcribed verbatim into text for thematical analysis using Nvivo 8.

Findings

In total, 31 individuals (aged 79.1±5.6 years) with AMD and no other ocular diseases were recruited from a low vision clinic or the Macular Degeneration Foundation database in a metropolitan city. Interviewees had not received any formal home modification assessment from a government provider. Nevertheless, 70 per cent of participants stated that they undertook home modifications themselves or with the assistance of family and friends. The most important functional modifications as perceived by the participants concerned the installation of hand rails, non‐slip matting, colour contrasting safety stair nosing, single lever taps, slip resistant flooring, lift chairs and motion sensors that activated pathway lighting. Kitchens, steps and bathrooms were perceived as hazardous locations. Most participants had difficulties with reading fine‐print material on kitchen appliances, washing machines, microwave ovens and remote controls for electronic devices in the home.

Originality/value

An evidence‐base for useful home modifications as suggested by people with visual impairment was perceived to be a valuable resource for other people with visual impairment who may not yet have developed adaptive strategies. Industrial and interior designers and low vision rehabilitation services who aim to improve functionality of the home environment will also find these suggestions useful.

Details

Journal of Assistive Technologies, vol. 6 no. 4
Type: Research Article
ISSN: 1754-9450

Keywords

Article
Publication date: 29 July 2014

Chongli Di, Xiaohua Yang, Xuejun Zhang, Jun He and Ying Mei

The purpose of this paper is to simulate and analyze accurately the multi-scale characteristics, variation periods and trends of the annual streamflow series in the Haihe River…

Abstract

Purpose

The purpose of this paper is to simulate and analyze accurately the multi-scale characteristics, variation periods and trends of the annual streamflow series in the Haihe River Basin (HRB) using the Hilbert-Huang Transform (HHT).

Design/methodology/approach

The Empirical Mode Decomposition (EMD) approach is adopted to decompose the original signal into intrinsic mode functions (IMFs) in multi-scales. The Hilbert spectrum is applied to each IMF component and the localized time-frequency-energy distribution. The monotonic residues obtained by EMD can be treated as the trend of the original sequence.

Findings

The authors apply HHT to 14 hydrological stations in the HRB. The annual streamflow series are decomposed into four IMFs and a residual component, which exhibits the multi-scale characteristics. After the Hilbert transform, the instantaneous frequency, center frequency and mean period of the IMFs are obtained. Common multi-scale periods of the 14 series exist, e.g. 3.3a, 4∼7a, 8∼10a, 11-14a, 24∼25a and 43∼45a. The residues indicate that the annual streamflow series has exhibited a decreasing trend over the past 50 years.

Research limitations/implications

The HHT method is still in its early stages of application in hydrology and needs to be further tested.

Practical implications

It is helpful for the study of the complex features of streamflow.

Social implications

This paper will contribute to the sustainable utilization of water resources.

Originality/value

This study represents the first use of the HHT method to analyze the multi-scale characteristics of the streamflow series in the HRB. This paper provides an important theoretical support for water resources management.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 24 no. 6
Type: Research Article
ISSN: 0961-5539

Keywords

Article
Publication date: 23 May 2008

Sui Pheng Low and Mei Ying Show

The purpose of this paper is to show how the successful implementation of the just‐in‐time (JIT) philosophy in the manufacturing industry has helped to reduce cost and time and…

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Abstract

Purpose

The purpose of this paper is to show how the successful implementation of the just‐in‐time (JIT) philosophy in the manufacturing industry has helped to reduce cost and time and increase quality of products. Existing studies on JIT principles in the building industry were predominantly focused on the construction stage.

Design/methodology/approach

The empirical part consisted of pilot interviews with architects who designed ramp‐up light factories and a survey of tenants operating out of these factories.

Findings

The findings from the survey of tenants suggest that architectural designs, in terms of space and layout, have met the tenants' operational facilities needs. The tenants were generally satisfied with the ramp‐up light factory facilities design features, in relation to the relevant JIT principles.

Research limitations/implications

The empirical findings were based on the user's perceptions and not on analyzing the actual physical facilities design of the ramp‐up factories with respect to JIT principles. This area is recommended for future research.

Practical implications

The application of JIT principles to further improve the facilities design of ramp‐up light factories would help to reduce waiting time and double handling of goods during transportation. In addition, the application of JIT principles also enhances the smooth flow of delivery to every unit with less damage to the quality of the goods being delivered.

Originality/value

This exploratory study is not about how the management of the design process can be improved. Rather, it examines, for the first time, whether the application of JIT principles to improving the facilities design of ramp‐up light factories would effectively meet the tenants' operational facilities needs and improve their productivity after they have moved into the premises.

Details

Facilities, vol. 26 no. 7/8
Type: Research Article
ISSN: 0263-2772

Keywords

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